Privacy Policy

At Prageet, operated by Prageet Proprietor, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://prageet.in/, purchase our products through our website, or shop through third-party marketplaces such as Amazon, Flipkart, Meesho, and other leading online marketplaces.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or place an order.

a) Personal Information

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
Account Login Credentials (required to place orders on our website)

b) Payment Information

We do not store your debit card, credit card, UPI, net banking, or other payment credentials on our servers.

Payments made on our website are processed securely through trusted RBI-compliant payment gateway providers commonly used across India. We may retain limited transaction details, including:

Order ID
Payment Status
Transaction Reference Number
Order Amount

These details are stored solely for order processing, accounting, refunds, and legal compliance.

c) Cookies and Usage Data

Our website may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Pages
Referral Source
Website Activity

d) Communication Data

We may collect information that you voluntarily provide when you:

Contact customer support
Send emails
Contact us through WhatsApp
Submit product reviews
Fill out website forms

2. Cookies

Our website uses cookies to:

Remember your shopping cart
Keep you logged into your account
Improve website performance
Enhance user experience
Analyse visitor behaviour
Display relevant content

You may disable cookies through your browser settings. However, doing so may affect certain website features.

3. Analytics

We use trusted analytics tools including Google Analytics and Meta (Facebook) Pixel to better understand how visitors interact with our website.

These services may collect anonymous information including:

Device Information
Browser Information
Approximate Location
Pages Viewed
Session Duration
Website Navigation Behaviour

The collected information helps us improve our products, website performance, customer experience, and marketing effectiveness.

4. Marketing Communications

With your consent, we may contact you through:

We do not send bulk spam messages.

Marketing communications are limited to relevant information such as:

Order-related updates
Product recommendations based on previous purchases
New product launches
Special offers
Seasonal discounts
Customer support updates

You may opt out of promotional communications at any time by:

Clicking the unsubscribe link (where available)
Replying with a request to stop promotional messages
Contacting us at prageetstore@gmail.com

5. How We Use Your Information

Your information may be used to:

Process and fulfil your orders
Verify your identity
Deliver purchased products
Provide shipping updates
Handle returns and refunds
Respond to customer service enquiries
Improve website functionality
Improve product quality
Personalise your shopping experience
Send relevant promotional communications (with your consent)
Prevent fraud and misuse
Comply with applicable legal, tax, and regulatory obligations

6. Data Security

We take reasonable technical and organisational measures to protect your personal information.

Our security measures include:

Secure website connections (SSL encryption)
Trusted payment gateways
Restricted access to customer information
Regular security updates
Secure hosting infrastructure

Although we implement strong security practices, no internet transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

7. Third-Party Services

To operate our business efficiently, we may share necessary information with trusted third parties including:

Payment Gateway Providers
Courier and Logistics Partners (including multiple trusted courier companies across India)
Website Hosting Providers
IT Service Providers
Marketing Service Providers (where applicable)
Google Analytics
Meta (Facebook)
Marketplace Platforms including Amazon, Flipkart, Meesho, and other leading e-commerce marketplaces

Information shared is limited to what is necessary for providing services.

We never sell, rent, or trade your personal information to third parties for their independent marketing purposes.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to applicable legal and accounting obligations)
Withdraw consent for promotional communications at any time

To exercise any of these rights, please contact us:

Email: prageetstore@gmail.com

9. Children's Privacy

Our website and products are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

We encourage customers to review this Privacy Policy periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Prageet Proprietor

Website: https://prageet.in/